Search AI & Genie Assistant

I led the design of our AI-powered search and assistant, transforming how sales teams find and act on information.

This project was highly hands-on, from shaping conversational flows to delivering polished interfaces that blend semantic search with LLM-powered guidance.

Hands-on work where I designed conversational search flows and assistant-based interactions, from research to high-fidelity delivery.

Partnered closely with engineers and PMs to prioritize suggestions, fallback strategies, and error-handling.

Validated with users and iterated based on real-world feedback to ensure adoption.